Frequently Asked Questions

What is the mission of World of Good, Inc.? World of Good, Inc. was formed on the belief that it is possible to harness capitalism and market forces to create positive social change and alleviate poverty. World of Good is focused on making it as easy as possible for producers, retailers and consumers to make choices that positively impact their livelihoods, businesses and lifestyles respectively.

Who founded World of Good? And Why? World of Good was started in Berkeley, California by Priya and Siddharth, two friends who graduated from the University of California Berkeley Business School. Priya Haji is now the CEO and was originally motivated to help very low-income women around the world improve their lives through fair trade. Siddharth Sanghvi, who now heads Marketing, had a background in marketing and technology and was excited to build a company and a brand that connects artisans and consumers and through that connection impacts both positively.

How is World of Good, Inc. structured? The World of Good, Inc. business model is designed to serve all levels of the supply chain and make it as easy as possible for producers, retailers and consumers to have access to products, choices and information that positively impacts their lives.

World of Good Wholesale: our serviced, in-store wholesale program for retailers that makes it easy to offer customers fair trade handcrafts that also earn high revenues per square foot. Learn more at www.worldofgoodwholesale.com
WorldofGood.com – an eBay Marketplace: the largest people and planet positive marketplace of products from around the world. With Trust Providers, in-depth product information and you, our passionate community, this new marketplace will provide an unparalleled level of trust that every product will positively impact the lives of its producers. Join the community at www.WorldofGood.com
Original Good: our product brand of fair trade handcrafts from 142 producer groups in 34 developing countries around the world. Our Sourcing team works with each artisan group to design stylish and high quality jewelry, scarves, bags, small gifts, accessories and housewares that brings beauty to your life while improving the lives of the people who made them. Shop at www.originalgood.com
World of Good: Development Organization: our sister 501(c)(3) non-profit organization focused on both improving the lives of producer communities through community development projects and strengthening global wage standards for laborers by providing technology and information that puts negotiating power in the hands of producers. Learn more or make a donation at www.worldofgood.org

What is the relationship between World of Good, Inc. and eBay? World of Good and eBay have partnered to build WorldofGood.com – an eBay Marketplace that connects producers and consumers through and educational, fun and convenient shopping platform. World of Good, Inc. has licensed the World of Good name to eBay for the marketplace because together we are building a marketplace that will help many thousands of producers and get us one step closer to achieving our mission of alleviating poverty through commerce! Learn more and join the community at www.WorldofGood.com

PRODUCTS

Where can I find World of Good products? You can shop online or use our store finder to locate a store near you that carries our products.

What if there are no stores in my area that carry World of Good? If you would like to have World of Good in your neighborhood and know of stores that you think are a good fit, let us know and if we partner with them you will receive a $100 Gift Certificate. You can also request your favorite store to carry World of Good.

How do World of Good and Original Good products help women around the world? Sixty to seventy percent of the artisans making fair trade handcrafted products are women. Often these women are mothers and the sole wage earners in the family. A lot of these products allow the women to work on a very flexible schedule and to capitalize on the limited resources at hand e.g. they can make beautiful crafts from grass and twigs (woven baskets), dirt (clay pots), and from trash (recycled bottlecap purses!). Through their work in Fair Trade craft production, women not only improve the lives of their families, but improve their own lives as well. Many women artisans report that their work has given them self esteem and the opportunity to participate in decision making in their communities. Increased income ensures better nutrition, better schooling for their children, and an improvement in housing and living standards. One of the biggest challenges these women face is gaining access to larger, more stable consumer markets. World of Good serves as a bridge for these women to connect with retailers and consumers in the US.

How do you guarantee that the producers are treated well and will really benefit? World of Good goes through a rigorous process when partnering with new producer groups, and we follow fair trade principles in all our activities.

We only work with producer groups that are mission driven and focused on improving the lives of the artisan communities. All of our partners are affiliated with larger social and economic development programs like international Fair Trade organizations, Peace Corps, United Nations Development Program and/or micro-enterprise programs. We verify the practices of each producer group through one of these partner organizations, or when possible through an on-site visit.
We then screen each individual product to assess for the environmental footprint, the production process, the compensation to the artisans, and the overall benefit to the community.

If you ever learn of an organization or producer community that does not seem to be getting a fair deal please let us know immediately – one of our core principles is that we build a company that you can trust without question – to that end, we want as many people out there as possible to be our ears and eyes!

How does World of Good actually help these organizations? After we screen the organization and their practices and accept the producer group as a partner, we focus on working with the producer group according to fair trade principles.

We make a 0% interest loan for 50% of the order to fund the production when we place the order and pay the balance to the producer when the product arrives at our warehouse. This may not seem important, but most companies pay 30 to 180 days after delivery which means that poor communities who cannot borrow money cannot engage in trade.
We make long term commitments to work with the producer groups and grow with them year over year creating long-term and sustainaible incomes for artisans
We provide technical assistance and market feedback so the artisans can continually improve their product
We ensure that the artisan producers receive a fair wage in the local context

In addition to all of these commitments World of Good donates 10% of our profits to World of Good Development Organization, which awards development grants to improve the lives of the artisans and their families in producer communities. To find out more about the initiatives of the non-profit please visit www.worldofgood.org.

Do you have a corporate gift program? Yes! We love to help companies give their employees meaningful gifts that empower producers around the world. We have provided corporate gift solutions for companies ranging in size from 50 to 15,000! If you are a large company interested in learning more please contact us immediately as large orders can have a lead-time of several months.

GET INVOLVED

How can I become a retail store that carries your products? Our wholesale program is a great way to bring a high performing product line to your store while taking a proactive role in helping to alleviate poverty. You can learn more about our programs and how to get started at www.worldofgoodwholesale.com

How can I suggest a store that would be interested in carrying your products? If you would like to have World of Good in your neighborhood and know of stores that you think are a good fit, let us know and if we partner with them you will receive a $100 Gift Certificate. You can also request your favorite store to carry World of Good.

How can I buy your products? You can shop online or use our store finder to locate a store near you that carries our products.

How can I suggest an organization or producer group that could supply you with fair trade handcrafts? If you know of a producer group(s) that you think might be a good fit, let us know and we'd love to connect with them.

How can I donate to the World of Good Development Organization? Want to speak volumes with your dollar? Help transform lives by supporting the Development Organization. To learn more and make a donation please visit www.worldofgood.org. Thank you!

How can I learn more about fair trade, conscious consumerism, social impact and meet others interested in the same topics? You can join our new community at WorldofGood.com – an eBay Marketplace, where you can set up a profile, read articles, start a blog, join discussions and get excited about ideas while engaging with other like-minded people. Explore the possibilities at www.WorldofGood.com

What are some other ways of getting involved?

HOW ELSE CAN WE HELP YOU

I have a question about an Original Good order I placed or a product I purchased. Who do I contact? Please visit our Original Good Customer Service page for all enquiries regarding online purchases at OriginalGood.com

I am a World of Good retail store partner with a question. Who do I contact? Please visit our World of Good Wholesale Customer Service page.

I am interested in becoming a seller on WorldofGood.com – an eBay Marketplace, what do I need to do? Please visit www.WorldofGood.com/seller to learn more and find out how to contact us if you still have questions.

I would like to work for World of Good, Inc. Are you hiring? Thank you so much for wanting to join our team. Please visit our Jobs section for open positions.

I am a member of the press and would like to schedule an interview with your co-founders, CEO or CFO. We'd love to talk with you. You can contact us at press@worldofgoodinc.com. Please include your publication and some information about the story you are doing so we can connect you with the best person. Thanks!